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FAQs
Is there a minimum number or length of sessions?
Most providers require a minimum session length of four hours, unless they have another client session scheduled nearby before or after yours.
What are acceptable methods of payment?
We take care of it all! Payment is made through our platform. Payment must be made prior to the nanny's departure.
How do I cancel or change a scheduled session?
Please email us at info@toptiernanny.com so we can relay to our providers as soon as possible. Otherwise, call or text us at (203) 208-8506.
Where do I begin?
Here!
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